I set up Jackson Solutions because from my experiences in organisations spanning 4 decades from 1979 to the early 2000's, I came to feel strongly about the way people were managed.
During that time, and beginning work as I did at the age of 16 years old, I experienced first hand just about every type of management one could imagine - some of it wonderful and much of it less so. Having always been interested in people and behaviours, I remember the many conversations with friends and colleagues which so often centred around our bosses and the way we were treated by them. There were a few bosses that anyone would do anything for, then there were the majority that we did just enough for, and then the difficult ones that we just tried to avoid at all costs. The celebrated few were probably less than one in ten, if we were lucky enough to work for one of those, work was fun, interesting and you were left feeling you had made a contribution and were recognised for your achievement. These bosses made us want to put in that extra bit of effort, and go the extra mile to do the job well. The majority of the time however, we worked for mediocre managers who generally speaking were not so interested in the performance of the business or the wellbeing of their employees. These were ok to work for - your typical boss - and work life was generally about getting through the week to Friday afternoon without expending too much effort and keeping out of trouble. We did what was necessary to get by and little else.
As I matured as a manager I learned from my early experiences and in the departments I ran and the operations I eventually came to be head of, that I applied a management style very different to many of my other management colleagues - I aimed to be one of the better more motivational managers I'd learned about earlier. I may or may not have achieved it, but I noticed I got a different response from people who worked for me than others who had gone before me and many of those who were around me and I began to get curiously analytical about what was going on.
After a management career and training spanning 14 years during which time I concentrated on learning what management behaviours and values created the employee response that got the extra discretionary effort, I set up my own business to teach it to others, and that was Jackson Solutions in 2004.
I now work with clients and associates who share the following:
Vision:
A world in which employees are managed such that they feel good about their work and want to do their best to help their organisation thrive: Because thriving organisations are good for everyone.
Mission:
To provide knowledge, understanding, and project management of change to create effective organisational leadership and management to enable greater levels of employee engagement and wellbeing and successful, sustainable organisations.
Values:
We treat our clients as we treat ourselves, with openness, honesty and trust
We put integrity, ecology and ethics at the centre of effective development
We honour the confidentiality of all client relationships
We remain loyal to our clients ensuring a lasting relationship built on trust and fairness
We listen to our clients and respect their purpose
We act from a position of knowledge, understanding and expertise
We engage in activities that will make a difference
We work with clients who are open to development and change
We continually invest in developing our knowledge and ability
