“Thank you so much for a stimulating two days of Coaching Training with our board.

My outcome had been to understand how this new knowledge built on our previous work. This became very apparent early on in the training.

I felt your style of delivery and facilitation was excellent - even dealing with overly analytical and pedantic contributors like me!

You have certainly set us up to be a truely coaching organisation. The rest is up to us!

And thank you also for your support in helping us to discover the Culture that we feel is the most appropriate for us.

I do believe that what happened with you yesterday was all about us working out what Coaching really means for us and how best to internalise that within our Company."
Mark Adlestone, Managing Director, Beaverbrooks

“Thank you very much indeed for the superb 2 day Coaching Training you gave us last week - it made a real impact on me, and in this instance I will speak for others and say it made a real impact on us all!!”
Senior Training Manager, Beaverbrooks

Before being introduced to NLP by Alex and Phil I had only heard about it in the context of popularist TV hypnotists, and being described as ‘pseudo Psychology’.

As a Manager of teams for over 20years, I have always placed great importance on personal development for myself and those I manage, believing ‘soft skills’ to be key to successful communication. Having reached a point where professional development available through the organisation was solely about the functional tasks of the job, I jumped at the opportunity to spend 4 days learning more about NLP with Alex and Phil.

The NLP Diploma has been fab! 3 weeks on, and already I have made some positive changes in the way I communicate, how I observe what is happening and how I can respond to situations. By supporting people differently It’s so great to see positive changes happening in others too! NLP is so much more than its popularist image.  The start of a new learning journey.
Children's Services Manager , Barnardos.

“Thank you for you recent NLP 4 day Diploma. To have some quality learning time away from my full time responsibility was very much welcomed. I thought the delivery style (i.e. passion for the subject area and the natural ‘rapport’ between you both) meant that participants were able to learn in a very safe and welcoming space. The course challenged me in many ways and allowed me to take a step back and to look at my own self-development in relation to work. Also I feel I have gained powerful tools from the course which I will be able to pass onto a staff team that works with a very challenging client group.”
Jim Brookes, Building Young People's Potential, Blacon Community Trust

"Phil and Alex's NLP Training has re-energised me.  I spent over 30 years in Financial Services before setting up my own training and financial coaching business and had first experienced NLP through the Life Insurance Association before my coaching training.  In 1991 I was not impressed and was subsequently sceptical of its value and usefulness.  I was re-introduced to NLP through my coaching training which made it sound more interesting and so I sought further input.  Phil and Alex's course was excellent and re-energised me. Their delivery style is very comfortable and they make learning an easy and enjoyable experience.  Having completed the 4 day diploma I’m definitely going to develop my NLP learning further as I know how much it will benefit me in the future."
John Western, Financial Coach, IFS Professional Connections Ltd.

"The 4 day NLP Diploma gave me an amazing insight and understanding of me and my unique perception of the world as well as the importance and significance of valuing and respecting the different worlds of other people.

Alex and Phil are extremely knowledgeable and skilled trainers who ran the course at a pace which was comfortable but challenging, in an environment which felt safe and encouraging, and in an atmosphere which was productive and nurturing.

I have learned and developed a lot of useful skills and techniques which feel safe to practice. I feel confident that I can and will use the skills and knowledge I have learned over the 4 day course to bring about change if I want to. I know that when I want something different in my life, I have the resources and ability to make the changes.

The course has been useful to me in both my personal and professional life and I have completed the course wanting to learn so much more about NLP."
Young Carers Project Leader, Barnardos

“I would like to thank you again for the sessions you have provided over the past 9 months. While developing a new piece of work, it has been invaluable to have an objective view of the situation, which has enabled me to stand back and reflect on the processes. Simply having some time set aside in an otherwise busy schedule has been beneficial, and the process itself has allowed me to come up with my own solutions to problems, and then to move forward."
Assistant Director, Barnardos

“Working with Alex helped me to clearly focus on my priorities and clarify in my mind what I was trying to achieve.  Her coaching style was challenging and thought provoking which allowed me to think differently about my goals and objectives, and Alex always ensured that I had some positive actions to take away from each session."
Mike Gilks, Chief Executive, Active8Leisure Ltd

“Claire House has found the services of Phil and Alex Jackson extremely beneficial to the development of staff skills; particularly in leadership, team working and recruitment.  They have delivered a professional service according to our organisational needs, being flexible in adapting to circumstances and requests. 

The Jacksons have provided invaluable assistance to the ongoing development of our organisation.”
Karen Roberts, Head of Care, Claire House

“Alex Jackson’s coaching has particularly helped me to look outside of myself and rather than just consider my own communication and influencing style, to also be aware of the styles and communication preferences of others. This has been particularly pertinent when I have tried to influence and negotiate with managers more senior than myself.
I believe that by practicing this and considering the impact of what I want to achieve on others makes me a more effective negotiator/communicator.
I have also learnt through coaching to allow others time to think and consider what I am saying and allow time for questions and further discussion.
Alex’s coaching has also helped my confidence immensely. I have learnt that I do not have to have all the answers but to find solutions through asking others.”
Vivienne Birch, Regional Manager BUPA Care Homes

"Phil combines a down to earth, unpretentious, manner with sensitivity and genuine insights which have helped me to structure my work more effectively. As a result I have made progress on projects which previously seemed overwhelming to tackle."
John Williams, Director, E G Consultancy.

I engaged Alex Jackson for coaching, comprehensive training and support in my role as Managing Director of a multi site European play equipment manufacturing and distribution company.  My company was approaching a period of substantial change which had implications for me personally as well as professionally and I found the assistance that Alex gave to be invaluable.  Alex’s coaching style was positively challenging and engaging and she was able to introduce me to Neuro Linguistic Programming (NLP), which has had a hugely positive impact on my efficiency and communication, both professionally and personally.  Her coaching sessions are very helpful, ensuring that full focus on each topic is achieved.

After a few meetings, Alex helped me to very quickly identify the most important areas that I could improve upon and I noticed the benefits very quickly.  Her approach was very much focused on my specific circumstances and tailored to my needs.

NLP provided me with the techniques I needed to manage change within my organisation.  The delivered excellence is testament that the right solution was provided by Alex and I would recommend Alex Jackson.”
Brad Miller, Managing Director, SPI Holdings Ltd

On Unilever's breakthrough launch of ‘Persil’ Laundry Cleaning Tablets …

“I feel really proud of the Supply Chain, through Phil Jackson’s leadership this team has delivered all equipment on time, installed it on time, commissioned it on time, recruited and trained the people on time, and at this moment we are 250 tonnes ahead of the production plan we set nearly 12 months ago before we even knew what equipment it was we were actually going to buy.

I’ve been in Unilever’s Supply Chain for 35years and in all that time I’ve never seen a project of this scale and this magnitude delivered as quickly as this, with the enthusiasm of this and with the confidence of this.”
John Taylor, European Supply Director, Unilever Homecare Products

“Phil's delivery of this project is an example of the Supply Chain responding to the marketplace in a way that it has never done before.  Phil worked to a timescale that was one of the most challenging we have ever set as a business. Six months after starting the project he employed 260 people and had delivered thhe project on time, 5% below below budget, and 250 tonnes ahead of the production plan.

Phil is a natural leader.  He respects everyone as an individual and believes they have the capability to grow and make a contribution.  I would recommend Phil to anyone wanting to improve their results by building a team culture to improve commitment and gain shared ownership from their team ” 
Gerry Hare, Unilever UK Supply Chain Director.

“Alex Jackson is a truly inspirational coach! In the 9 months that I have worked with her she has proven to be an invaluable asset in helping me identify and achieve both my professional and personal goals. I always feel fantastic after working with Alex and would not hesitate to recommend her.

Alex is a natural at adapting her coaching style to meet different situations and will immediately put you at ease. She's a fantastic listener and will provide just the right balance between a supportive and challenging approach. She'll focus you right down to the heart of the issue and get you right on track to achieving your full potential.

Her strong track record, operating at a senior management level within blue chip companies, has provided her with a clear appreciation of the challenges faced in the corporate world.”
Annie Thompsett, Manager, The Carbon Trust, Wales.

“I came across Coaching and Phil Jackson by way of chance through a business colleague and I can honestly say what a good opportunity that was. As any business director will confirm, running a successful business can be all consuming and often it is difficult to see the wood for the proverbial trees.

Over the course of our first meeting I was impressed with his knowledge, manner and integrity as he encouraged me to explore the various aspects of my life and the importance which I placed on these.

Over the last few months of regular coaching I feel a new sense of self ability and self worth and have learnt, with the help of my coach, much more about what makes me tick. I can't recommend Phil Jackson's services highly enough, and nor can my partner and daughter who get to see a whole lot more of me now!”
Graeme Merifield, Director, Wychwood Music Ltd

“I found that Alex provided me with a framework to achieve anything I wanted from my life, on both a personal and corporate level. She was totally focused on me and my goals, providing me with support, direction and encouragement, while not being afraid to keep me focused if I drifted.

For the first time, I felt empowered, and totally in control of my life as a result of coaching with Alex. A life changing experience that I would recommend to anyone!”
John Toscano, Cardiff

“Phil Jackson is a great coach. He listened to me, challenged me and gave me the space to consider all options before I moved forward to do what I wanted. I would not have been as committed to my goals or have achieved as much on my own. Our coaching sessions ensured that I moved in the direction that I wanted. I would recommend Phil to anyone who really wants to change and achieve more out of their business life.”
John Harrison, Food Management Consultant

“Your (Alex’s) enthusiasm and general passion for the whole idea of coaching came across strongly in the sessions and gave me the feeling that you really cared about developing the person as opposed to just doing a job. This is something I have also learnt that I should demonstrate in my life.”
Olu Ogunsanlu, Reporting and Information Manager, Lever Faberge UK Ltd.